Stevenson College Mail Room

Welcome to the Stevenson Mailroom!

Mailroom Hours: Closed until Move-In Saturday, 9/17/22 (Usual hours~ 11am-5pm M-F and 12-2pm Sat.)

Extended hours the first several weeks of Fall Quarter. Please do not send packages that will arrive before Move-In starts on 9/17, unless you arrange it with the Mailroom Supervisor. (Approved if moving in early or live out of state.)

For any questions regarding mail, please contact the Stevenson mailroom supervisor, Christi Voenell (stcolleg@ucsc.edu). 
If you need your bus pass validation sticker updated:  Please go to the Housing Office or the College Office!

Always re-register to vote when you move.

Frequently Asked Questions:

How will I know my mail has arrived?

You will need to check your mailbox frequently. You do not get a notice when a letter is put into your mailbox.

Where is the Mailroom Located?

Location: In the basement of House 9, which is located in the Stevenson Apartments

What is my address?

The format of your Stevenson student address is as follows:

Your Name, Box #

551 Stevenson Service Rd.

Stevenson College, UCSC

Santa Cruz, CA 95064

How do I know when my package has arrived?

You will receive an e-mail notification from the mailroom letting you know that  your package is ready for pick-up

If you receive a notification from your postal carrier prior to receiving our e-mail, please be patient. You will be contacted by the mailroom shortly. There are several reasons why there may be a lag between these two notifications

    • Many students are ordering packages at the same time
    • Your carrier preemptively notifice you before it arrived
    • The package was incorrectly addressed

What do I need to bring when picking up a package?

Please bring your student ID card to claim a package from the mailroom

 If I think my package is missing, then what should I do?

  • Come to the mailroom during our open window hours with your student ID card and a tracking number from your postal carrier and we'll try to figure out what went wrong
  • Please contact Mail Services Supervisor at cvoenell@ucsc.edu
  • There may be an issue with the address. It may have arrived at another college, the package may not have your full name, or our mail clerks may have erroneously logged it in under another student's name that is similar to yours. We will do our best to resolve the issue

What if I go by a name other than my legal name?

  • If you have specified a preferred name in MyUCSC, you can receive mail under either your preferred or legal name
  • For all other students, please use your full legal name for all packages and letter mail

I lost my mailbox key, what do I do?

  • If the key has been lost, report it to the mailroom stevmr@ucsc.edu
  • A $15 lost-key fee will be charged and a new key will be issued

How do I forward mail during the summer and after I leave UCSC?

  • USPS No Longer Forwards mail or student packages after you leave!
  • You need to update your contacts with your new street address once you move away from campus
  • Sign up for Informed Delivery with USPS, so you can get an email of letters that will arrive soon and who to notify when you move

When do I start or stop receiving mail at this address?

  • We will not be accepting mail during the Summer Quarter. We will return any first-class mail or packages that arrive before the next Fall Quarter Move-In 
  • We accept mail and packages throughout the school year, including Winter and Spring Breaks
  • All student mailboxes close at the end of Spring Quarter. Any first-class mail or packages remaining in a mailbox/mailroom will be returned 

Where can I mail packages?

The Stevenson College mailroom is not a full-service post office, a UPS or FedEx pick-up spot

  • The nearest UPS location is next to Safeway on Mission Street at:
    • 849 Almar Ave, Suite C

Santa Cruz, CA 95060-5848

Web: http://www.theupsstorelocal.com/1128/

Telephone: (831) 426-5762

  • The nearest FedEx location is next to the downtown Trader Joe’s at:
    • 712 Front St.

Santa Cruz, CA 95060

Website https://local.fedex.com/en-us/ca/santa-cruz/office-5102/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT

Telephone: (831) 425-1177

Can I return a package at the mailroom? 

  • No, sorry we do not accept returns at the mailroom

Where can I buy stamps?

  • You can go to the Bookstore or Campus Post Office (located in Baskin Engineering) to purchase postage or send USPS packages. 
  • For exact location, hours, and range of services, please visit http://cms.ucsc.edu/uspssubstation.html

What do I do if there is a letter in my mailbox that is not for me?

  • If you receive mail that is not addressed to you, please return it immediately to the mailroom staff

Can I get a mailbox if I live off-campus?

  • Most likely. If you are Stevenson affiliated, you can go to the mailroom during open window hours and request a mailbox. If there is availability, one will be assigned to you

Voter Registration

  •  If you are registered to vote at your campus address, then move off-campus in the spring. You will need to re-register to vote at your new address.